Policies & Information
-No refunds or cancellations.
-To reschedule, you must call at least one business day in advance.
-A $5 date change fee applies per change transaction. (Season Ticket holders are allowed to reschedule once per show for free. Additional date changes will incur the $5 transaction fee.)
-Same-day date changes are not allowed. In the event of an emergency, the box office may choose to make an exception. If an exception is granted, an $8 date change fee will apply.
-HCTO is not responsible if you miss a show.
-Evening performances begin at 7:30pm. Matinees begin at 4:00pm. Doors open 30 minutes prior.
-Latecomers will be seated at the discretion of the management.
-Please park anywhere except on the Exxon gas station lot. They will tow your car at your expense.
-No children under 4 or babes in arms.
-No outside food or drink.
-All seats are reserved.
-Please turn off all cell phones and pagers.
-The use of cameras, recording devices, cellular phones, radios and pagers is strictly prohibited.
-Assisted listening devices available upon request.
-Please do not talk to your neighbor during the show.
-Restrooms are located at the rear of the theater and also downstairs.
-At the end of the performance, exit through the rear or front of the theater.
-When you leave the theater, please remember our sleeping neighbors.
-If the Theater cancels an individual performance, the ticket holder may either (1) reschedule, (2) donate the tickets, (3) receive a gift certificate in the value of the tickets. There will not be any refunds.
Box Office Hours
Hale Center Foundation for the Arts and Education © 2019 All rights reserved.
Come Play With Us
225 West 400 North • Orem, Utah 84057
Monday – Saturday Hours: 10:00 am – 6:30 pm
Closed Sundays • 801-226-8600