WORK AT HCTO

We think we’re pretty fun to work for. If you’re interested in joining our creative team, submit an application and come play with us!

AVAILABLE POSITIONS

ASSISTANT HOUSE MANAGER

Assistant House Managers ensure each patron has a safe, smooth and enjoyable experience during their visit.

Responsibilities and Duties

Engage with patrons as they enter the theatre
Listen to and address patron issues, questions, and concerns in a friendly and efficient manner
Work with Box Office Representatives,Wardrobe Staff, and Technicians to coordinate the smooth operation of the house before, during, and after performances
Maintain the tidiness and accessibility of patron areas
Prepare and distribute observant and detailed House Management Reports after performances, communicating any specific challenges and successes
Be knowledgeable about the company, our mission, values, current productions, current season, and upcoming events
Create a welcoming and inclusive atmosphere through honest, clear communication with patrons, staff, and teammates
Some prior experience performing high volume customer service-related work
Excellent interpersonal, written and verbal communication skills
Basic computer skills

Part-time hourly position (with the potential for off-season project hours)

5-15 hours/week, weekday and Saturday evenings, with occasional mornings and afternoons

To apply, email a resume and cover letter to Fiona Hartvigsen, House Manager at housemanager@haletheater.org. Please include your name and ‘Assistant House Manager’ in the subject line.

BOX OFFICE REPRESENTATIVE

Provides excellent customer and box office services to all patrons, artists, staff, donors, partners and visitors in a friendly and engaging manner as part of providing a high quality theatrical experience.

Responsibilities

• Answer phones and make outgoing calls when requested.

• Sell, reserve and reschedule tickets—for both individual and season tickets for the Mainstage and Youth seasons, Education Classes and Special Events.

• Answer questions about all theater information—tickets, shows, policies, education department, etc.

• Excellent and friendly customer service—be a patron advocate.

• Work together with other box office reps on assigned tasks.

• Complete required training.

• Use ticketing system (Tessitura), including ongoing education in Tessitura to improve patron experience bothover the phone and in person.

• Prepare tickets and door reports for performances.

• Assist Front of House with customer service needs.

• Daily data management and reporting in Tessitura as requested— this includes customer service issues, patron accessibility needs, patron information including address and duplicate correction, comps, show information, etc.

• Receive shipments and taking in and put out the mail daily.

• Maintain a clean and orderly workspace, and other cleaning and maintenance tasks as asked.

• Maintain a clean, well-groomed appearance.

• Help whenever asked with multiple tasks.

• Expected to work some weekends and evening hours.

Skills and Education

• Passion for theater.

• High school diploma and some college.

• Cheerful and friendly with a highly personable and customer service-oriented approach.

• Effective telephone, computer and organizational skills.

• Collaboration, time management, problem solving and multi-tasking.

The position is part-time; 5-10 hours per week. Pay starts at $11 per hour. Please send a resume to brooke.wilkins@haletheater.org.

CORPORATE PARTNERSHIPS SPECIALIST

The Corporate Partnerships Specialist will be responsible for seeking out and managing corporate partnership relationships through the fulfillment of all partnership packages. This role will assist the Ruth in connecting with local businesses and reaching the theater’s fundraising and community impact goals.

Duties/Responsibilities:

Source and reach out to corporate partnership prospects whose companies align with the goals and mission of The Ruth
Create personalized sponsorship proposals for prospective partners based on each company’s individual needs
Cultivate relationships with Corporate Partners, and manage the day-to-day contact and execution of all assigned sponsorship accounts
Help evaluate current inventory and present creative corporate partnership packages to be sold at HCTO & The Ruth
Help in the coordination and execution of successful client meetings
Manage and track all account history, relationship details and partnership activation details
Maintain strong relationships with corporate partners through individualized touchpoints and communication
Communicate regular and annual recaps for partners that demonstrate measurable results against the company's goals and objectives to justify sponsorship dollars
Collaborate with other departments (marketing, social media, Impact Club, etc) to ensure fulfillment of sponsorship assets
Reports to the Director of PR & Strategic Partnerships

Requirements & Skills:

Bachelor’s Degree or Equivalent Experience
Relationship Building
Sponsorship Sales
Organization
Excellent written and oral communication
Knowledge of live theater a plus

Salary Range: $45,000-$55,000

Work Location: Hybrid

Work Hours: Monday-Friday 9-5. Occasional outside hours may include: Events, Attending shows with Corporate Partners.

To apply, please email your resume to sydney.dameron@haletheater.org. Be sure to include your name and the position title in the subject of your email.

CREATIVE TEAM POSITIONS

Hale Center Theater Orem is accepting resumes for directors, musical directors, choreographers, designers (scenic, costumes, lighting, sound and projection) and stage managers on a rolling basis. We currently have limited positions available but keep resumes on file for consideration for future productions or other special projects.

Apply: If you are interested, please email us at jobs@haletheater.org and include your resume, cover letter, and if you have, a portfolio. Be sure to include your name and the position title in the subject of your email!

FRONT OF HOUSE STAFF

Hale Center Theater Orem is accepting applications for Front of House Staff. Front of House Staff is responsible for preparing and maintaining public areas for patrons, greeting and helping patrons find their seats, and selling concessions.

This is a part time hourly position. Shifts are mostly evenings and Saturdays, with occasional mornings and afternoons.

To apply, email, or drop off at the box office, a resume and application (Download here) to Fiona Hartvigsen, Front of House Manager at housemanager@haletheater.org. Please include your name and 'Front of House Application' in the subject line.

PATRON RELATIONS SPECIALIST

The Patron Relations Specialist will be responsible for managing the day to day needs of donors and Impact Club members. This role will assist in providing an elevated theater experience for top donors through concierge services and event planning and support.

Duties/Responsibilities:

Assist in the planning and execution of Impact Club Events - including, but not limited to:
- Schedule necessary additional staff for all events
- Book tickets for invited guests, and ensure a positive experience from start to finish
- Support in booking venues, catering, decor, etc.
- Attend all Impact Club events, and act as front of house at events
Assist in fulfillment of Impact Club membership benefits
Act as main point of contact for all ticketing-related needs and concerns from donors, corporate partners and Impact Club Members throughout the year
Maintain strong relationships with Impact Club members through personal touchpoints and communications
Oversee communications, newsletters, and annual recaps for Impact Club Members
Manage and track all account history, relationship details and assist in membership setup and renewal
Spearhead holiday, birthday, and milestone gifting for the Impact Club
Reports to Director of PR & Strategic Partnerships

Requirements & Skills:

Bachelor’s Degree or Equivalent Experience
Relationship Building
Customer Service
Organization
Excellent written and oral communication
Knowledge of live theater and ticketing a plus

Salary Range: $45,000-$55,000

Work Location: Hybrid

Work Hours: 40 hours a week. Flexible depending on events schedule and patron needs.

To apply, please email your resume to sydney.dameron@haletheater.org. Be sure to include your name and the position title in the subject of your email.

PRODUCTION OVERHIRE POSITIONS

Hale Center Theater Orem is accepting resumes for temporary positions on a rolling basis including, but not limited to, Wardrobe and Stage Crew, Electric Technicians, Scenic Carpenters, Scenic Artists, Props, and Costume Construction. We currently have limited positions available but keep resumes on file for consideration for future productions or other special projects. Positions may be paid hourly or by stipend depending on position and length of call. Enthusiasm, intelligence, reliability, and punctuality are as important as experience.

QLAB OPERATOR / PERFORMANCE STAGE MANAGER

As a member of the run crew for a production, the QLab Operators / Performance Stage Managers are an important and integral part of the production team. It is crucial to the success of the tech rehearsal and performance process that you conscientiously fulfill your responsibilities.

Duties & Responsibilities:

Assist Sound Board Op / A2 in presets for each performance.
Execute lighting, music, and technical cues for performances.
Manage the production callboard for performances, including sign-in sheets, and announcements.
Maintain a production book/calling script throughout tech and performances.
Collaborate with the lighting and sound technicians to ensure proper execution of cues and timing during performances.
Supervise and support the stage crew, ensuring they are well-prepared and aware of their responsibilities.
Troubleshoot and resolve any technical issues that may arise during
Responsible for the safety and care of the actors throughout each performance.

Skills & Qualifications:

Basic knowledge of QLab
Excellent multitasking skills, sense of timing, with a keen eye for detail and accuracy of work.
Calm under pressure in high stress situations
Positive attitude
Ability to work long hours and work with a flexible schedule
Ability to problem solve and troubleshoot
Excellent interpersonal and communication skills
Ability to maintain confidentiality
Strong leadership abilities, with the capability to manage a team effectively
Must be comfortable with physical activity, including but not limited to walking, standing, lift of up to 30 pounds.

Bonus Qualifications:

Basic knowledge of ETC lighting consoles
Previous experience as a Stage Manager in a theater or live event production setting

In addition to all scheduled performance shifts, there is required attendance for the following:

Design run of upcoming show.
Every tech rehearsal during tech weeks.
Staff meetings as scheduled.

Performance call for actors is typically 60 minutes before curtain. The QLab Operators / Performance Stage Managers will be scheduled to begin their shift a minimum of 90 minutes before curtain. Some shows will require more time to pre-set, so schedules may vary from show to show. It is expected that mics will be ready and distributed before actors are called.

The QLAB Operator / Stage Manager reports to the Technical Supervisor, Technical Director, and Production Manager

Job Type: Part time; hourly.

Pay: Rates begin at $16/hour, based on experience.

Apply: If you are interested, please email us at jobs@haletheater.org and include your resume. Be sure to include your name and the position title in the subject of your email.

SCENIC CARPENTER

Position Summary:

Builds, installs and maintains theatrical stage sets for Hale Center Theater in Orem’s productions.

Essential Duties and Responsibilities:

Works with the Technical Director, Shop Foreman and other scene shop personnel to support the director and set designers vision for each production.
Reads and interprets shop drawings.
Fabricates and installs high quality scenic elements.
Other related duties as assigned.

Job Descriptions:

Carpenters, under the supervision of the Technical Director, will work to build sets for our 7 mainstage and 5 youth productions. Carpenters will also assist with the load-in and strike of each production, organization of storage areas and maintenance of theatre equipment. Position is part time, typically 25-30 hours per week, and hours are typically between 9am and 5pm. There is some flexibility in scheduling. There will be occasional evening and weekend work.

Prior experience in carpentry is required.

Compensation: $16/hr

SOUND BOARD OPERATOR / A2

As a member of the run crew for a production, Sound Board Operators/A2s are an important and integral part of the production team. It is crucial to the success of the tech rehearsal and performance process that you conscientiously fulfill your responsibilities.

Duties & Responsibilities:

Turn on all audio equipment needed for the production.
Prepare microphones for performers.
Assign preset EQs to performance DCAs
Live mix microphones and music for live performances.
Troubleshoot sound issues during performances.
Collect microphones after performances.
Sanitize microphones.
Shut down all audio equipment.

Skills & Qualifications:

Strong live mixing skills
Experience in mixing live musicals
Calm under pressure in high stress situations
Positive attitude
Basic knowledge of Yamaha digital consoles
Basic knowledge of wireless microphones

In addition to all scheduled performance shifts, there is required attendance for the following:

Design Run of the upcoming show.
Every tech rehearsal during tech weeks.
Staff meetings as scheduled.

Performance call for actors is typically 60 minutes before curtain. Sound Board Operators/A2s will be scheduled to begin their shift a minimum of 90 minutes before curtain. Some shows will require more time to preset, so schedules may vary from show to show. It is expected that mics will be ready and distributed before actors are called.

The Sound Board Operator reports to the Technical Supervisor, Head of Sound, and Technical Director

Job Type: Part time; hourly.

Pay: Rates begin at $20/hour, based on experience.

Apply: If you are interested, please email us at jobs@haletheater.org and include your resume. Be sure to include your name and the position title in the subject of your email.

STAGE MANAGER

Hale Center Theater Orem is looking to hire stage managers for our 2024 & 2025 seasons. This position is a member of the production team dedicated to making the production run smoothly and efficiently within the resources provided.

Responsibilities: (please note, this list is not exhaustive, but rather a representation of job duties)

Attend and manage all rehearsals and production meetings as well as calling performances.
Work with the Production Manager and Director to maintain rehearsal schedules and ensure that all elements are rehearsed prior to and during technical rehearsals.
Conduct auditions with the directorial team, including coordinating audition form info.
Handle script distribution and collection.
Open and prepare theater or rehearsal space for all rehearsals.
Maintain a clean, safe, and organized working environment.
Clean up after all rehearsals and performances spaces.
Coordinate rehearsal props and furniture as necessary. This also includes creating and maintaining a master props list.
Develop preset lists and scene shift lists.
Organize backstage storage areas for rehearsals and performances in cooperation with the technical director.
Write and distribute daily rehearsal, production meeting, and performance reports in a timely fashion.
Facilitate and maintain communication between production staff members and cast members as necessary, i.e. costume fittings, program proofing, etc.
Manage the production callboard, including sign-in sheets, and announcements.
Manage the transition of all show elements from the rehearsal room to the mainstage.
Create and maintain a production book and calling script, in advance of the first technical rehearsal, that is the hub of all information and kept in a secure and accessible location.
Collaborate with the lighting and sound technicians to ensure proper execution of cues and timing during performances.
Supervise and support the stage crew, ensuring they are well-prepared and aware of their responsibilities.
Troubleshoot and resolve any technical issues that may arise during rehearsals or performances.

Qualifications & Qualities:

Previous experience as a Stage Manager in a theater or live event production setting.
Proficient knowledge of stage management techniques, including cueing, blocking, and scheduling.
Excellent organizational and multitasking skills, sense of timing, with a keen eye for detail and accuracy of work.
Strong leadership abilities, with the capability to manage a team effectively.
Exceptional communication and interpersonal skills to work collaboratively with diverse personalities.
Ability to cultivate and develop inclusive and equitable working relationships with members of HCTO staff as well as contracted artists.
Sensitivity to the needs and concerns of participants from diverse backgrounds
Optimism, sense of humor, creativity, problem-solving abilities, and the ability to work under time constraints with creative team members, HCTO staff, and working on projects alone.
Ability to adapt quickly to changing circumstances and solve problems in a fast-paced environment.
Experience in maintaining a prompt book and calling performances.
Ability to read and interpret ground plans and design drawings.
Must be available to work weekday evenings and Saturdays as required by the production schedule.
Must be comfortable with physical activity, including but not limited to walking, standing, lift of up to 30 pounds.
Must be comfortable with varying work environments, including but not limited to quiet and loud spaces.
Ability to run a QLab sound file efficiently during rehearsals and performances.
Experience running a light and/or sound board is a plus.

Job Type: Contract rate for pre-production, rehearsals, and tech. Hourly pay for performances. More permanent positions will also come available as we open our new theater in Pleasant Grove.

Pay: Contract rates begin at $3250. Performances are compensated at $20/hr

Production Schedule:

Pre-production: 22-25 weeks prior to opening (production meetings, auditions, callbacks)
Rehearsals: 8-10 weeks
Tech: 2 weeks
Performances: 8-13 weeks

Apply: If you are interested, please email meagan@haletheater.org and include your resume and, if you have, a portfolio/production book example. Be sure to include your name and the position title in the subject of your email.

We thank all applicants for their interest, but only those selected for an interview will be contacted.